Privacy Policy

Effective date: August 14, 2026 · Last updated: August 14, 2026

This policy explains how Grow Bonzai LLC, doing business as Designer Edge ("Designer Edge," "we," or "us"), handles personal information when you use the Designer Edge platform, our websites, and related services (the "Services"). It applies to the interior designers who use Designer Edge ("Users") and to people who visit our sites.

By using the Services, you confirm you've read this policy. Defined terms are explained in Section 1.

Overview

The essentials, in plain terms:

• We don't sell your personal information, and we don't use it for advertising.
• Your clients' information belongs to you. You decide what to collect and when to delete it; we only handle it to run the Services for you.
• We use AI for some features, and we name the provider (Anthropic) and say what gets sent.
• We connect to Google only if you ask, for creating your Meet links and reading your meeting notes — nothing else.

The sections below give the full detail.

1. Definitions

• Personal information — information that identifies or could reasonably be linked to a particular person or household.
• Processing — anything we do with personal information, such as collecting, using, storing, sharing, or deleting it.
• Controller — the party that decides why and how personal information is processed.
• Processor (or service provider) — a party that processes personal information for a controller, following its instructions.
• Client Data — personal information about a User's own clients or projects that the User puts into or creates in the Services (for example, client contact details, room photos, budgets, and project files).

2. Who is responsible for what

For information we process for our own purposes — your account, billing, security, and messages about the Services — we are the controller.

For Client Data, you are the controller and we are your processor. We process it only to run the Services and only as your instructions and our Terms of Service (and any Data Processing Addendum) direct. As the controller, you're responsible for having a lawful reason to collect and use your clients' information, for giving them any notices and getting any consents required, and for handling their privacy requests. We'll give you reasonable help in meeting those responsibilities.

3. What we collect

Account and profile. Your name, email, studio name, password (stored hashed — we never see it in the clear), and any profile photo or logo you add.

Your content. What you put into or create in the Services, including Client Data — client names and contacts, uploaded room photos, floor plans, files, intake answers, style preferences, budgets, sourced products, boards, and plans.

Meetings. If you use meeting features: what you schedule; audio you choose to record in the app and the transcript we create from it; any transcript you add yourself; and the summaries, decisions, and next steps generated from it. When you record a meeting, we keep the transcript and discard the audio afterward.

Messages. Your support requests and survey replies.

Usage and device data. Collected automatically when you use the Services — IP address, browser, device, operating system, pages viewed, features used, and access times — through cookies and similar technologies (Section 9).

We don't intentionally collect sensitive categories of information (such as health, race, or biometric data). Please don't submit those unless a project genuinely requires it.

4. Where it comes from

We collect personal information directly from you, automatically as you use the Services, and from any integrations you choose to connect (Section 7).

5. Why we process it, and our legal basis

We process personal information for these purposes. Where the EU or UK GDPR applies, the corresponding legal basis is shown.

Where we rely on legitimate interests, we've weighed them against your rights. Where we rely on consent, you can withdraw it anytime (Section 11).

6. AI features

Some features use AI to draft design concepts, summarize meetings, and assess how well a product fits a room. When you use one, the relevant content is sent to our AI provider, Anthropic, PBC, which processes it as our service provider only to produce the result you asked for.

Content you send to these features is used only to generate your result and is not used to train the AI provider's models. Everything the AI produces is a draft you can edit, keep, or discard — it doesn't replace your judgment.

7. Integrations you connect

Some features work better when you connect an outside account. Nothing connects unless you set it up, and you can disconnect anytime.

Google Calendar and Google Meet. If you connect Google, you grant access on Google's own screen. We use it only to (a) create the calendar event and Meet link for meetings you schedule here, and (b) where your Google account supports it, retrieve transcripts of meetings you run through the Services to draft your summaries. Designer Edge's use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. We don't use Google data for advertising, we don't sell it, and no one at Designer Edge reads it except with your consent, where needed for security, or where the law requires. Your use of Google remains governed by Google's own terms.

QuickBooks Online. If you connect QuickBooks, you grant access on Intuit's own screen. We use it only to send invoices you choose to sync — the client's name and email, the invoice's line items, discount, deposit, dates, and memo — into your own QuickBooks company, and to read the connected company's name so we can show you which account is linked. We don't read your books, and we don't use or share QuickBooks data for anything else. Your use of QuickBooks remains governed by Intuit's own terms.

8. When we share information

We don't sell your personal information, and we don't share it for cross-context behavioral advertising. We share it only in these situations:

Service providers. We share information with providers that process it for us under contract, limited to these categories: cloud hosting and database providers; AI processing providers (Section 6); audio transcription providers (for meetings you record); email delivery providers; and analytics providers. A current list of our sub-processors is available to Users on request and under our Data Processing Addendum.

Integration partners. When you enable an integration, we exchange information with that partner as described in Section 7.

Legal and safety. We may share information where we reasonably believe the law requires it, or where it's needed to protect the rights, property, or safety of Designer Edge, our Users, or others, or to prevent fraud or security incidents.

Business transfers. If Designer Edge is involved in a merger, acquisition, financing, or sale of assets, personal information may transfer as part of it, with the recipient bound to honor this policy. We'll give notice of any transfer that materially affects your information.

9. Cookies

We use cookies and similar technologies to sign you in, keep your session, remember preferences, and understand how the Services are used. We don't use advertising cookies to track you across other sites. You can control cookies in your browser; turning some off may affect how the Services work. We honor the Global Privacy Control (GPC) signal where the law requires.

10. How long we keep it

We keep personal information as long as needed to provide the Services and meet the purposes in this policy, unless the law requires longer. In practice:

• Items you delete (a project, a file) can be recovered for 30 days, then are permanently deleted within 90 days.
• If you close your account, we delete the account and your content within 60 days — except where we must keep certain records for legal, tax, or accounting reasons, or to resolve a dispute.

Client Data is kept and deleted according to your instructions as its controller.

11. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict or object to the processing of, or port your personal information, and to withdraw consent. To exercise a right, email privacy@designeredge.co. We'll respond within the time the law allows, at no charge, and we won't treat you differently for asking.

Europe and the UK. You have the rights above under the GDPR, and you can complain to your local data protection authority.

California. Under the CCPA, you can know, access, correct, and delete your personal information, and opt out of its "sale" or "sharing." We don't sell or share personal information as the CCPA defines those terms. In the past twelve months we've collected the categories in Section 3 (which map to the statutory categories of identifiers, commercial information, internet activity, geolocation, professional information, and inferences), for the purposes in Section 5, and shared them with the categories of recipients in Section 8 for business purposes. You may use an authorized agent to make a request. Contact us as in Section 13.

Requests about Client Data. If your information was put into the Services by a User (for example, you're a designer's client), that User is the controller. Please contact them directly — we'll help them respond as required.

12. Where your data is handled

We and our providers may process personal information in the United States and other countries, which may not offer the same protections as yours. When we move personal information out of the EEA or UK, we use appropriate safeguards, including the Standard Contractual Clauses, the UK International Data Transfer Addendum, and, where applicable, the EU-U.S. Data Privacy Framework.

13. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information, including encryption in transit and at rest, access controls, and reputable infrastructure providers. No system is perfectly secure, and we won't claim otherwise. If a breach ever affects your personal information, we'll notify you and the authorities as the law requires.

14. Children

The Services are for professionals and aren't directed to anyone under 18. We don't knowingly collect information from children, and we'll delete it if we learn we have.

15. Changes

We may update this policy. We'll change the "Last updated" date above and, for material changes, give additional notice where the law requires. Continuing to use the Services after a change means you accept it.

16. Contact us

Questions or requests about this policy or your personal information:

Email: privacy@designeredge.co

Designer Edge is operated by Grow Bonzai LLC (Maryland, USA).